Not an official airline or airport service
StateJourney is an independent travel-support service. It is not affiliated with, sponsored by or an official representative of any airline, airport, hotel, cruise line, rail operator, insurer or government agency unless expressly stated in writing.
Provider rules control the outcome
Airlines and other providers control schedules, ticket availability, fare conditions, baggage allowances, seat assignments, check-in windows, cancellations, refunds, compensation and accessibility arrangements. Information on this website is general guidance and may change.
Confirm time-sensitive information
Before departure, confirm your booking, terminal, documents and operating conditions directly with the relevant provider. If a provider sends a change or disruption notice, follow its instructions first.
No guaranteed result
Contacting StateJourney does not guarantee a booking, seat, schedule, refund, fee waiver, compensation payment or special-assistance outcome. Any result depends on the provider’s rules, availability and review of the request.
Third-party links and branding
Links may lead to third-party websites. Their content, logos, trademarks, privacy practices and terms belong to their respective owners. StateJourney does not use those links to claim official status.
Questions
For independent guidance, see the flight-support guide or contact StateJourney. Review the Terms & Conditions and refund guidance as well.